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Rates & frequently asked questions

Rates and answers, clearly organized.

Review approved private-pay transportation rates, courier and cargo pricing, and common service questions before making a request.

Call 772-251-3800

Rates

Transportation, courier, and cargo rates

Private-pay NEMT rates are one-way and include the first 10 loaded miles. Open a rate section for complete mileage, fee, return-trip, courier, and cargo details.

Transportation RatesView rates and estimate a ride

Ambulatory

$45

Base includes
First 10 loaded miles
Additional mileage
$2.00 / mile
Waiting
$80 / hour

Standard Wheelchair

$75

Base includes
First 10 loaded miles
Additional mileage
$2.50 / mile
Waiting
$80 / hour

Bariatric Wheelchair (over 300 lb)

$95

Base includes
First 10 loaded miles
Additional mileage
$2.50 / mile
Waiting
$80 / hour

Standard Non-Emergency Stretcher

$150

Base includes
First 10 loaded miles
Additional mileage
$2.95 / mile
Waiting
$80 / hour

Bariatric Stretcher

$195

Base includes
First 10 loaded miles
Additional mileage
$2.95 / mile
Waiting
$80 / hour

Estimate your one-way fare

Private-pay, non-emergency passenger trips only. The first 10 loaded miles are included. Driving distance is checked with Google Maps only when you press Get estimate. No map is displayed.

Service cities include Port St. Lucie, Stuart, Palm City, Jensen Beach, Fort Pierce, Vero Beach, Okeechobee, Jupiter, Palm Beach Gardens. Enter each full street address with its city and FL.

Checking estimate availability...

Read our privacy policy and website terms. When enabled, Google receives the two addresses only after you agree and press Get estimate. Cloudflare Turnstile checks for abuse. Google Maps features and content are subject to the Google Maps End User Additional Terms of Service and Google Privacy Policy. Also see the Google Maps Platform Terms of Service.

An inquiry is not a confirmed booking. For a medical emergency, call 911. This estimator is not an emergency service.

Published private-pay charges not included in this estimate: waiting at $80 per hour and a $50 no-show charge. Return trips, oxygen, wait/return service, recurring rides, and special handling require a dispatch quote. Call 772-251-3800. Medical courier inquiries stay separate and are not included in passenger fares.

  • Waiting time$80 / hour
  • No-show$50
  • Oxygen$25; facility supplied
  • Return tripQuoted in advance
  • Other special handlingQuoted before confirmation
  • Extended hours, weekends & holidaysAdvance request; subject to availability

Rates are one-way private-pay. The first 10 loaded miles are included. Waiting is $80 per hour, no-show is $50, and oxygen is $25 when supplied by the facility. Return trips and other special handling are quoted before confirmation. Dialysis and therapy use the relevant mobility rate; recurring schedules are quoted. Broker-only rates are not public rates.

Courier & Cargo Rates
Standard Same-Day$45starting4–6 hour delivery window
Rush$65starting2–4 hour priority delivery
STAT$95startingImmediate direct delivery
After-Hours$125startingNights, weekends & holidays

Courier rates

Standard Same-Day

$45

Delivery time
4–6 hours
Mileage
First 10 miles, then $2.00 / mile

Priority / Rush

$65

Delivery time
2–4 hours
Mileage
First 10 miles, then $2.25 / mile

STAT / Direct

$95

Delivery time
Immediate pickup
Mileage
First 10 miles, then $2.75 / mile

After-Hours / Weekend / Holiday

$125

Delivery time
Nights, weekends, holidays
Mileage
First 10 miles, then $3.00 / mile

Long-Distance Courier

Custom quote

Delivery time
50+ miles
Mileage
$2.25–$3.00 / mile by urgency

Recurring facility routes

Contract pricing for clinics, labs, dialysis centers, pharmacies, and assisted-living communities.

Basic recurring route — up to 25 miles & 3 stops
$95 / day
Additional stop
+$15 / stop
Additional mileage
+$1.75 / mile
5-day weekly route
Starting at $475 / week
Monthly facility route
Starting at $1,900 / month
Dedicated driver / vehicle (4-hr min)
$55–$65 / hour
Full-day dedicated coverage
$425–$520 / day

Every courier delivery includes

  • Proof of pickup & delivery
  • Time-stamped delivery confirmation
  • Professional uniformed driver
  • HIPAA-conscious handling
  • Chain-of-custody documentation
  • Clean, secure vehicle transport
  • Same-day & scheduled route service

Courier add-ons

  • Extra stop on same route$15 / stop
  • Waiting timeFirst 10 min free, then $1 / min
  • Temperature-controlled cooler+$15–$25 / delivery
  • Refrigerated / frozen with temp log+$25–$50 / delivery
  • Return trip / rejected delivery75–100% of original price
  • Chain-of-custody & signature documentationIncluded
  • Tolls / parkingBilled at actual cost
  • Oversized or biohazard handlingCustom quote

Courier pricing depends on route and timing. Recurring facility routes are billed by contract. Effective July 2026.

FAQs

Helpful answers, kept brief

What do the private-pay rates include?

Each one-way NEMT base rate includes the first 10 loaded miles. Additional mileage and applicable waiting, no-show, oxygen, return-trip, or special-handling charges are listed in the rates section.

Where and when does Shield Care operate?

Shield Care reviews requests across Port St. Lucie, Stuart, St. Lucie County, Martin County, Indian River County, and northern Palm Beach County. Standard hours are Monday–Friday, 7 AM–7 PM; extended hours, weekends, and holidays require advance request and remain subject to availability.

Does submitting the form confirm service?

No. The form records an inquiry. Service is booked only after dispatch confirms availability, appropriate equipment, timing, and price.

Will insurance or Medicaid cover transportation?

Coverage varies by plan. Published rates are private-pay rates, and no insurer or broker participation should be assumed unless Shield Care confirms it directly.

Request service

Ready to request transportation?

Share the route, timing, and transportation or delivery needs. Dispatch will review the inquiry before confirming service.

Shield Care Transport

Non-emergency medical transportation, medical courier, and general cargo service across the Treasure Coast and northern Palm Beach County.

Contact

772-251-3800admin@shieldcaretrans.com

3151 SE Dominica Terrace, Stuart, FL

Service hours

Monday–Friday, 7 AM–7 PM. Extended hours, weekends, and holidays by advance request, subject to availability.

© 2026 Shield Care Transport Services LLC. All rights reserved.

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